Lecture 8 makes the transition from strategic management to process management. Business processes are the key instrument to:
- Decompose firms’ value chains into networks of activities
- Organize them effectively and efficiently (by measuring and evaluating firm’s performance and by constantly re-designing firm’s process architecture according to its strategic goals and competitive advantage-seeking strategic decisions).
- Lecture notes: Download my presentation from here (ppt file)
- Readings: An introduction to BPMN by Stephen White (IBM) + a short manual in greek of Intalio BPMS Designer 5.0
- Do you need more information on Intalio BPMS Designer 5.0 and how to use it in order to model business processes? Please go there!
- Please visit frequently the Course Repository!
--petros
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