9th and 10th lecture: process management in vivo

The two final lectures require work in class on modeling elementary processes.

Step 1: Apply the example described in the Greek manual
Step 2: BPMN in a nutshell (by S. White, IBM)
Step 3: Process patterns
Step 4: A real case

--petros

8th lecture: from strategic to process managament

Lecture 8 makes the transition from strategic management to process management. Business processes are the key instrument to:

• Decompose firms’ value chains into networks of activities
• Organize them effectively and efficiently (by measuring and evaluating firm’s performance and by constantly re-designing firm’s process architecture according to its strategic goals and competitive advantage-seeking strategic decisions).
  
  

• Lecture notes: Download my presentation from here (ppt file)
  
• Readings: An introduction to BPMN by Stephen White (IBM) + a short manual in greek of Intalio BPMS Designer 5.0
  
• Do you need more information on Intalio BPMS Designer 5.0 and how to use it in order to model business processes? Please go there!
  
• Please visit frequently the Course Repository!

--petros